Technovative Digital Private Limited OPC (hereinafter Technovative) is bound to maintain the confidentiality and privacy of a client. Accordingly, Technovative takes reasonable steps to protect personal information collected by Technovative from misuse and loss and from unauthorized access, modification, or disclosure. Technovative may use and disclose the client’s (and, if applicable, the client’s family’s) personal information for the primary purpose for which it is collected, for reasonably expected secondary purposes that are related to the primary purpose, and in other circumstances as authorized by the relevant Privacy Act. In general, Technovative will disclose the client’s personal information for the following purposes:  

  • To conduct our business, 
  • To provide and market our services, 
  • To communicate with the client, 
  • To comply with our legal obligations, and 
  • To help us manage and improve our services.  

Technovative will not, under any circumstances, issue refunds for early service withdrawal.

  1. The refund percentages mentioned are for the full-service fee paid and not only for the amount paid. Refund percentages are applicable only if the complete fee of the product is paid without any balance. Clients would not be eligible for the refund percentage even if they fall in one of the mentioned clauses or if they haven’t paid the complete full-service fee mentioned.
  2. Technovative has a zero-tolerance policy for charge backs. Any customer who disputes a credit card payment that is found to be valid will be permanently blacklisted and barred from use of the service. Any past due fees and costs will be sent to collections. If our collection efforts fail, unpaid debts will be reported to all available Credit Reporting Agencies.
  3. The client understands and agrees that the total invoice amount (bill value) will include the Technovative consultation fee and the applicable tax. However, the refund would be calculated only on the Technovative consultation fee. The tax component is non-refundable at any stage.
  4. Technovative is not responsible for any delay caused by third-party services. Also, clients cannot claim a refund of service charges.
  5. If the client has paid the money through an online card service, the client hereby agrees that he/she will not withdraw, or is not entitled to charge back the amount, without the knowledge of Technovative, in case of payment made by any mode.
  6. If the client has paid the money through Credit Card or Net Banking, he will undertake voluntarily that he will not dispute the payment or notify the designated bank for chargeback, insisting that the bank to withhold or cancel the payment made to Technovative. The client further undertakes to inform his banker that the payment made to Technovative is genuine and the transaction is an exception for his request to cancel or chargeback the payment in his favor. This includes misuse and card loss cases either by him or through anyone else. The client agrees to cooperate with Technovative in this aspect in case Technovative wishes to defend/represent the matter in their favor before any bank/authority.
  7. The Service Charges by Technovative have no reference to the market charges and are as per the company standards to which the client agreed. Any claims after the registration, like charges being too expensive and such, would not be entertained and the client would have no right to contest the same as it was explained and expressed through all the sources of information, and the client has been informed before registering.
  8. The client must offer, inside 30 days, each and every paper, forms, and facts that will make it possible for Technovative to work on his/her request. The client’s inability to do the same will only suggest that no reimbursement of the advisory/consulting fee offered to Technovative is outstanding.
  9. The client should also understand and accept that no refund or transfer of Technovative fee to a friend or a relative or associate or associate firm will be done in the event he or she abandons his/her request or decides to opt out due to any reason during the proceedings after he/she signs-up.
  10. The client will offer every needed information and papers, such as the English translations, in an agreed form as sought by Technovative and the involved office. In case the furnished details are discovered to be inaccurate or fake or deficient or incorrect, the return or refund request will not be entertained.
  11. Technovative has the right to terminate/withdraw their services without refund of service fee of the client on below terms.
    • Tries to malign the name of the company in whatsoever manner, which tampers the functioning of the business or reputation
    • Doesn’t respond to the mails and calls made by the company for more than a month and backs out due to personal reasons
    • At the discretion of Technovative, you behave in such a way that renders your consultant unable to provide the service(s) any longer.
  12. By signing/acknowledging the agreement to avail our services, the client cannot withdraw AT ANY POINT during the procedure because of their own personal circumstances which might have changed. It is unacceptable to consider or entertain any form of settlement. As a business with heavy investment, we cannot accommodate requests for refunds once services have been provided or when any part of the procedure has commenced.
  13. The client shall loyally reveal before Technovative – every detail involving every existing or past case of wrong-doings and/or conviction and insolvency levelled against the clients and those dependent on him. If the client does not reveal such details, and if the same is found afterward, no refunds at all of the money given to Technovative in question will be made.   
  14. Technovative issues invoices/receipts for all payments collected; however, it is crucial to note that the company is not responsible for any payments made directly.
  15. In a situation wherein a clash/dispute in the matter of the payment made by a client to Technovative towards the SERVICE LEVEL AGREEMENT duly inked with Technovative. The responsibility of Technovative, in case it arises and is outstanding, either monetary or otherwise, shall not surpass and will be restricted to the charges offered to Technovative as advisor/consulting/secretarial charges as part of the duly inked SERVICE LEVEL AGREEMENT.
  16. If your request for a refund falls under the acceptable terms and conditions of the Company and the service agreement, the time taken for such a request would be 15-30 working days.
  17. The service amount written is for the full service as on the date of registering, and only includes an individual’s request. Any assumption of extended services to family or children or relatives or friends or associates or associate firms is at the client’s discretion, and the company will not be held responsible for these kinds of assumptions.
  18. Unless otherwise stated, all fees are quoted in Indian Rupees. You are responsible for paying all fees and applicable taxes associated with our services using one of our accepted payment methods.
  19. Our agreements with clients are drawn on the bedrock of trust, sincerity, and security, and each option is spelled out clearly. Our terms are transparent and there is nothing hidden.
  20. The client agrees and acknowledges that the company doesn’t suggest or force any service/product etc. and the pronouncement of a particular service/product etc. is the client’s individual decision and cannot be at any time assumed to be a company judgment.
  21. The client has noticed all the above provisions in detail, agrees, and continues to adhere to all the terms and conditions of signing/acknowledging this agreement.
  22. Technovative is operated and controlled in India with its registered office at Mumbai, Maharashtra. The laws of the Government of India and the State Government of Maharashtra will govern the validity, interpretation, and performance of this Agreement. The courts in Mumbai, Maharashtra alone shall have jurisdiction to try any dispute between the company and any person arising out of any issue concerning the company.
  23. Force Majeure. In no event shall the Company be responsible or liable for any failure or delay in the performance of its obligations hereunder arising out of or caused by, directly or indirectly, forces beyond its control, including, without limitation – strikes, work stoppages, accidents, acts of war or terrorism, civil or military disturbances, nuclear or natural catastrophes or acts of God, any outbreaks, Epidemics or Pandemics; and interruptions, loss or malfunctions of utilities, communications or computer (software and hardware) services. It is understood that the company shall use reasonable efforts to resume service as soon as practicable under the circumstances. Your file will be withheld /deferred until the situations are under control. If we found you ineligible to apply, no refund will be due on service fee paid as service has already been initiated.
  24. Charge Back: It is agreed by the client that she/he knows that Technovative will deploy its employees and utilize other infrastructures for providing services to the client by spending considerable amounts of money. Irrespective of the result of the request, the client hereby undertakes that he will not claim a refund of the fees and charges paid to Technovative, except to the extent provided in the agreement.
  25. The client hereby agrees and understands the deliverables of the service signed up for, and hence will not initiate a chargeback (applicable only for Card Payments).
  26. For further details, please Reach out to us on +91 9686484086 or you can e-mail us on support@technovative.in. One of our representatives will get back to you at the earliest.