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Month: July 2021

MAB – The archaic Banking construct that must go…

Yesterday, one of the mid-sized Indian Banks with a focus on increasing retail deposits charged me for non-maintenance of Minimum Account Balance (MAB). One of the Term Deposits (TD) matured and the Bank charged me for non-maintenance of MAB for the last 3 months at one go after the maturity proceeds were credited to my account. Trivial issue in terms of the amounts involved but one having far reaching consequences in terms of customer positioning and churn; especially in the…

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Book Review – Atomic Habits

Atomic Habits by James clear is one of those books that provide a clear execution framework to a vague but useful theory. The best way to start the book is to first note down a set of new good habits that you want to form and a set of bad habits that you want to break and then take the notes to formulate a strategy for each habit to benefit from different tools for practical execution available throughout the book.…

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